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About

Fifteen years of knowing what a functioning organization looks like

Mais Cher Consulting was founded by Triniece Matthews, a business operations and infrastructure consultant who has spent her career building the systems that let companies run without heroics.

Three colleagues reviewing workflow charts together in a bright meeting room

The founder

Triniece Matthews

Triniece's background spans human resources, operations, entrepreneurship, organizational development, compliance and government contracting. That range is unusual — and it's the reason this work is possible. Fixing how a business runs requires understanding people systems and process systems at the same time.

She has led a team of 29 HR specialists in a national talent operation, where the hiring and onboarding systems she designed were associated with 98% first-year retention, a 40% reduction in hiring fallout, and measurable improvements in candidate quality and time-to-fill.

On the operations side, she has managed scheduling, logistics, inventory, purchasing, resource allocation, hiring, training and workflow design — and written the policies, operational procedures, safety protocols and training resources that hold those functions together.

In government contracting, she has developed RFP responses, capability statements, technical approaches, pricing matrices, compliance documentation and past-performance narratives.

15+
Years across HR, operations and compliance
29
HR specialists led in a national talent operation
98%
First-year retention on systems she designed
40%
Lower hiring fallout after process redesign

How we think

Four principles behind every engagement

One

Judgment first, tools second

We use AI heavily behind the scenes to move faster — drafting, documenting, structuring. But nothing reaches a client without human review, and we don't sell "AI consulting." We sell businesses that run better.

Two

Fixed scope, not open-ended hours

Every engagement has a defined outcome, timeline and price agreed in writing before work starts. You should never be surprised by an invoice.

Three

Diagnose before prescribing

We won't quote a buildout before we understand the business. That's what the diagnostic is for — and sometimes the honest answer is that you don't need us yet.

Four

Build for handover

The goal is a business that runs without us — and without you having to be in every room. Documentation and training are part of the deliverable, not an upsell.

Neatly labeled folders and a blank checklist on warm linen in soft morning light

Who we work with

Founders whose businesses outgrew their systems

Most of our clients are founders and owner-operators of growing companies — often somewhere between their first hire and their first real management layer.

  • Startups adding their first employees

    Building HR and onboarding infrastructure properly the first time.

  • Professional and home-service firms

    Where delivery quality depends on repeatable process and trained people.

  • Childcare, engineering and operations-heavy businesses

    Scheduling, compliance, safety documentation and staffing systems.

  • Small businesses pursuing government contracts

    Solicitation analysis, compliance and proposal development support.

The competitive advantage isn't knowing how to write prompts. It's knowing what a functioning organization is supposed to look like.
Triniece Matthews, Founder

Let's talk about where your operations are straining

A short, direct conversation about what's actually happening inside your business — and what would need to change for it to scale.