Business Operations & Infrastructure
We help founders and growing small businesses organize their people, processes, HR systems, compliance and day-to-day operations — so the company can scale without everything depending on you.
Start with a $750 Business Operations Diagnostic — a scorecard, your top 10 risks, and a 90-day roadmap.
Sound familiar?
The business stalls when you step away because the knowledge lives in your head, not in a system.
New people take months to become useful, and too many of them leave before they do.
Every task gets reinvented. Quality depends on who happens to be doing the work that day.
Handbooks, job descriptions and records exist in fragments — or not at all — and you'd rather not find out the hard way.
Without KPIs and management routines, decisions get made on instinct and whoever spoke last.
The engagement path
Every client enters at a different point. Pick the rung that matches what you need right now — there's no requirement to start at the top.
"I want to figure it out myself." Operations Health Check
$39"Just give me the tools." AI-Powered SOP Builder
$99"Give me the whole system." HR & Operations Toolkit
$249"Tell me what's wrong." Business Operations Diagnostic
$750"Help me solve one specific problem." Strategy Intensive
$500 – $750"Fix my company's systems." Business Infrastructure Buildout
$5K – $12K+"Help me run and scale operations." Fractional Operations Advisor
$4K – $10K / mo"Help me understand this RFP." RFP Opportunity Analysis
$500 – $1,500"Help us actually respond." Proposal Support
$2.5K – $7.5K+Pricing shown reflects starting engagement rates. Final scope, deliverables and investment are confirmed in a written proposal before any work begins.
Where most clients begin
A structured evaluation of how your business actually runs, and a prioritized plan for the next 90 days.
Starts with a free 30-minute call. Prefer email?
The diagnostic identifies the problems. This engagement builds and installs the systems that fix them.
Send us the solicitation. You get a clear-eyed read on whether it's worth pursuing — and what winning would require.
How we work
Step one
You complete a structured questionnaire covering people, process, technology, compliance and finance. No guesswork, no long discovery bill.
Step two
We score thirteen operating areas — from owner dependency to vendor management — and surface the risks that are actually costing you time and people.
Step three
We implement the highest-priority systems: SOPs, onboarding, org structure, KPIs. Scope is defined in writing before we start.
Step four
Your team is trained on the systems and owns them. We stay on as a fractional advisor only if you want ongoing support.
A business that only works when the owner is in the room isn't a business yet. It's a job with extra risk.
Not ready for consulting?
The same methodology we use with clients, packaged so you can run it on your own schedule.
Score your business across 10 operating categories out of 100 and find out whether you're Founder Dependent or Scale Ready.
Templates, interview questions, a quality checklist and an AI prompt library for documenting any process in your business.
Hiring, onboarding, employee management, operations, management routines and AI prompts — the full back-office system.
A short consultation, no pitch deck. We'll talk through where your operations are straining and whether a diagnostic is the right next step.